1. Introduction
ENOVEXERS LTD ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use and protect information when you visit our website (enovexers.com) or contact us through it. It is written with regard to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who we are
ENOVEXERS LTD is the data controller for personal data collected through this website. We are a private limited company registered in , company number , with our registered office at .
3. Information we collect
We only collect the information needed to run this website and respond to enquiries.
Information you give us
- Contact details: your name, business email address and, if you choose, your company name.
- Your enquiry: the enquiry type, subject and message you submit through our contact form, and any details you include in emails to us.
Information collected automatically
- Technical information processed by our hosting provider when you load a page, such as your IP address, browser type and the pages requested. This is used to deliver the website securely and to protect it from abuse.
We do not ask for, and ask you not to send us, special category data (for example health information) through this website.
4. How we use your information
We use your information to:
- respond to your enquiry and continue any business conversation you start with us;
- assess potential supplier, brand or wholesale relationships you propose;
- keep a record of business correspondence;
- keep the website secure and filter spam submissions.
We do not sell your personal data and we do not share it with third parties for their marketing purposes. We do not add you to a mailing list unless you separately ask us to.
5. Legal basis for processing
| Purpose | Lawful basis (UK GDPR Article 6) |
|---|---|
| Responding to enquiries and business correspondence | Legitimate interests in running and developing our business, and taking steps at your request before entering into a contract |
| Website security and spam filtering | Legitimate interests in protecting our website and users |
| Keeping records we are required to keep | Compliance with a legal obligation |
6. Third-party services
We use a small number of service providers who process data on our behalf, under contracts that require them to protect it:
- Website hosting and form handling: our hosting provider (Netlify, Inc.) serves the website and receives contact form submissions, which are then forwarded to our business email.
- Email: our business email provider stores the correspondence we receive and send.
- Web fonts: the website loads fonts from Google Fonts, which means your browser connects to Google servers and shares your IP address with Google when a page loads.
Some of these providers may process data outside the UK, including in the United States. Where this happens we rely on appropriate safeguards recognised under UK data protection law, such as the UK International Data Transfer Addendum or the UK Extension to the EU–US Data Privacy Framework.
8. Data storage and security
We take appropriate technical and organisational measures to protect your information, including:
- encrypting all traffic to this website using HTTPS;
- limiting access to enquiries to the people who need them to respond;
- using reputable service providers with recognised security standards;
- protecting business accounts with strong passwords and two-factor authentication.
No method of transmission over the internet is completely secure, but we work to protect the information you share with us.
9. Data retention
We keep enquiry information only for as long as it is needed for the purpose it was collected. Enquiries that do not lead to a business relationship are normally deleted within 24 months of our last contact. Where an enquiry leads to a business relationship, we keep related records for as long as needed for that relationship and to meet our legal, accounting and tax obligations.
10. Your rights
Under UK data protection law you have the right to:
- access the personal data we hold about you;
- ask us to correct inaccurate or incomplete data;
- ask us to delete your data;
- ask us to restrict how we use your data;
- object to processing based on our legitimate interests;
- request a copy of your data in a portable format, where this applies.
To exercise any of these rights, contact us using the details below. We will respond within one month. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113. We would appreciate the chance to resolve your concern first.
11. Contact us about privacy
For any question about this policy or your personal data, please contact ENOVEXERS LTD by email at , or write to us at our registered office: .
12. Changes to this policy
We may update this policy as our business and website develop, for example when we begin trading on marketplaces or introduce new services. The date at the top of this page shows when it was last revised.